We will begin to start preparing your orders one working day after receipt of funds. For orders above 5 bags, your coffee will be palletized, strapped, and shrink-wrapped on wooden heat-treated pallets to ensure your coffee reaches you safely and in its original condition.

If you opt for delivery, your coffees will be dispatched within 2 working days if you are situated in Jakarta. For other states, the lead time will be dependent on land and sea traffic conditions. Your appointed trader or our logistics team will advise you on the estimated time of arrival at the destination.

For self-collection at our warehouse, your coffee will be ready for pick up the next working day.

The cut-off time for the next day dispatch/collection will be at 3pm (GMT +7).

For urgent orders, please contact your appointed traders.